Privacy Policy
Last Updated: May 2024
At BeachPilot, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By using BeachPilot, you consent to the data practices described in this Privacy Policy.
1. Definitions
"Personal Data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly. "Processing" means any operation performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction. "Data Controller" means BeachPilot B.V., the legal entity which determines the purposes and means of the processing of Personal Data. "Data Processor" means a natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Data Controller. "User", "you", and "your" refer to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
2. Information We Collect
We collect several types of information from and about users of our Service, including: 2.1 Personal Data You Provide to Us: - Account Information: When you create an account, we collect your name, email address, username, and password. - Profile Information: Information you provide in your user profile, such as your photo, location, and preferences. - User Content: Information you provide when you submit content to the Service, including beach reviews, ratings, photos, comments, and location data. - Communication Data: Information you provide when you contact us directly, such as through our contact form, email, or customer support. - Transaction Data: If applicable, details about payments to and from you and other details of products or services you have purchased through our Service. 2.2 Information We Collect Automatically: - Usage Data: Information about how you use our Service, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. - Device Information: Information about your device, including your IP address, browser type and version, operating system, and other technology identifiers. - Location Data: With your consent, we may collect precise location data to provide location-based services, such as finding beaches near you. You can disable location services in your device settings. - Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service. For more information, please see our Cookie Policy. 2.3 Information from Third Parties: - Social Media: If you choose to connect your social media accounts to our Service, we may collect information from those accounts, such as your profile information and friends list, in accordance with the authorization procedures determined by those social media services. - Partners and Service Providers: We may receive information about you from our business partners, service providers, and other third parties who help us provide and improve our Service.
3. How We Use Your Information
We use the information we collect about you for various purposes, including to: 3.1 Provide, maintain, and improve our Service: - Process and complete your transactions - Provide the features and functionality you request - Develop new products, services, features, and functionality - Personalize your experience and tailor content to your interests 3.2 Communicate with you: - Respond to your comments, questions, and requests - Send you technical notices, updates, security alerts, and support messages - Provide news and information we think will interest you, including newsletters and marketing communications (you can opt-out at any time) - Conduct surveys and collect feedback 3.3 Analyze and improve our Service: - Monitor and analyze trends, usage, and activities in connection with our Service - Diagnose and fix technology problems - Conduct research and analytics to improve our Service 3.4 Protect our Service and users: - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Protect the rights, property, and safety of our users and others - Enforce our Terms of Service and other usage policies 3.5 Legal compliance: - Comply with applicable laws, regulations, and legal processes - Establish, exercise, or defend our legal rights We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
4. Sharing and Disclosure of Your Information
We may share your information with third parties in the following circumstances: 4.1 Service Providers: - We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 4.2 Business Transfers: - If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. 4.3 Legal Requirements: - We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). - We may also disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, and/or that of you or others. 4.4 With Your Consent: - We may share your information with other third parties when we have your consent to do so. 4.5 Aggregated or De-identified Data: - We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes. We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include: - Encryption of sensitive data in transit and at rest - Regular security assessments and audits - Access controls and authentication mechanisms - Regular security training for our employees - Physical security measures for our facilities Despite our efforts, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We encourage you to take steps to protect your personal information, such as choosing a strong password, keeping your account information secure, and logging out after using our Service.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods. When we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems. However, we may keep your Personal Data for longer if required for tax, legal, or regulatory purposes.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your Personal Data, including: 7.1 Access and Information: - The right to request access to your Personal Data and information about how we process it - The right to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format 7.2 Correction and Deletion: - The right to request that we correct inaccurate or incomplete Personal Data about you - The right to request that we delete your Personal Data (the 'right to be forgotten') 7.3 Restriction and Objection: - The right to request that we restrict the processing of your Personal Data - The right to object to our processing of your Personal Data - The right to withdraw your consent at any time (where processing is based on consent) 7.4 Data Portability: - The right to receive your Personal Data in a structured, commonly used, and machine-readable format - The right to transmit that data to another controller without hindrance from us 7.5 Automated Decision-Making: - The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request. We will respond to your request within the timeframe required by applicable law. In certain circumstances, we may charge a reasonable fee for processing your request, as permitted by applicable law, or we may be legally entitled to refuse your request.
8. Children's Privacy
Our Service is not directed to children under the age of 16, and we do not knowingly collect Personal Data from children under 16. If you are a parent or guardian and you believe your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
9. International Data Transfers
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Netherlands and process it there. Whenever we transfer your Personal Data to countries outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: - We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission. - Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in Europe (Standard Contractual Clauses). - Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to Personal Data shared between Europe and the US. Please contact us if you want further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use different types of cookies for various purposes: - Essential cookies: These are necessary for the website to function and cannot be switched off in our systems. - Performance cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. - Functionality cookies: These enable the website to provide enhanced functionality and personalization. - Targeting/advertising cookies: These may be set through our site by our advertising partners to build a profile of your interests. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more detailed information about cookies and how we use them, please see our Cookie Policy.
11. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. These third-party services may place their own cookies or other tracking technologies on your device, and they may collect data about you, including Personal Data. We encourage you to read the privacy policies of these third-party services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights regarding your Personal Data, please contact us at: Data Protection Officer BeachPilot B.V. Strandweg 1 1017 BA Amsterdam The Netherlands Email: [email protected] If you have unresolved concerns, you may also have the right to complain to a data protection authority in the EU member state where you live, work, or where you believe a breach of data protection law has occurred.